Innerverse - Journey Within Shipping Policy

Thank you for shopping at Innerverse - Journey Within! We strive to provide a smooth and transparent shipping experience. As we work with print-on-demand and dropshipping partners, please be aware that shipping times may vary depending on the product and destination.

Free Shipping:

We offer free standard shipping on all orders, regardless of order value.

Processing Time:

Order verification, tailoring, quality check, and packaging are all handled by our print-on-demand/dropshipping partners.
Typically, processing takes an estimate of 3–7 business days.
During peak seasons or holidays, processing times may be longer. We will do our best to communicate any delays.

Shipping Time:

Shipping time refers to the time it takes for your order to be delivered after it has been processed and shipped.
Estimated shipping times vary depending on the product and destination. You can typically expect delivery within 7–14 business days for Domestic/US and 10–21  business days for International.
These are estimates, and actual delivery times may vary. We are not responsible for delays caused by the shipping carrier.

Shipping Destinations:

We currently ship to The US and Europe, with plans to add more regions in the future. 
If your country is not listed at checkout, please contact us for shipping options.

Order Tracking:

Once your order has shipped, you will receive a tracking number via email.
You can track your order using the tracking number provided on the shipping carrier's website or through our https://96488e-89.myshopify.com/tools/tracking.

Shipping Address:

Please ensure that you provide the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages:

If your package is lost or damaged in transit, please contact us immediately at Innerverse.journey.within@gmail.com.
We will work with the shipping carrier to resolve the issue and ensure you receive your order.

Returns:

Please refer to our Return Policy for information on returns and refunds.

Contact Us:

If you have any questions about our shipping policy, please contact us at Innerverse.journey.within@gmail.com.